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Tools that keep play a pastime

Rubyslots Casino Responsible Gambling and Self-Exclusion

Play from 18+ only, and every account holds deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion, ready before you wager.

Operating under license ALSI-575998 issued by Anjouan Offshore Finance Authority, with independent audits by SIQ and QUINEL
Checking the essentials

What protects your play

Rubyslots Casino likes decisions made in daylight, so here are the facts you will want before you sit down.

Minimum age18+
Regulator and licenceAnjouan Offshore Finance Authority, ALSI-575998
Gambling Helpline Aotearoa0800 654 655
Limits and exclusion help[email protected]
When play needs a brake

From open play to a closed door

Rubyslots Casino puts these switches inside your own profile, so you never need to ask anyone's permission.

How much can you deposit?
Cap how much money reaches your balance and when. Switch this on before a session, not after a heavy one, so the cap reflects what you can comfortably spend.
After a rough run
Build in a ceiling on losses for the coming stretch of play. Reach it and play stops, which suits anyone who finds a bad run hard to walk away from.
Turn on time nudges
Nudge yourself at a chosen point in the session so an hour does not slide into three. Worth turning on if you play late or lose track of time.
How long should a break be?
A agreed break that steps you away from the tables and slots without closing anything. Pick it when you feel an urge building, before it becomes a decision.
Do you need a full stop?
Close your account to play for a set span, chosen at a calm moment. Reach for this when play has stopped feeling like a pastime and you want a firm distance.
At the profile screen

Switch on a limit in minutes

Rubyslots Casino designed the flow to be short, so a good intention survives the click-through.

Your profile menu
Open your profile menu once logged in, then look for the responsible gambling section. Check that your account details and email address are current before you continue.
Money in, money out
Decide which cap you want: money in, money lost, or time spent playing. Check whether you need one or a combination before you commit.
How long should it run?
Pick how long the limit should run, choosing a span that matches your habits rather than a single evening. Confirm the period matches what you meant.
Saved versus intended
Save the change and read the confirmation that appears, then note what it says. Check that the figure shown matches the cap you set before you close the screen.

Choosing the stop that fits

Short pause in place. Start a time-out from your profile menu when you need a break of hours or days. Play stays closed for the length you pick, yet the account and its balance remain yours. Reaching out to support lifts the pause when it ends.

Longer self-exclusion. Ask for self-exclusion to close your access for a long stretch, and know that it holds once set. Choosing it from the account menu keeps the door shut for the term agreed, with no early return and no quiet reopening on a rough evening.

When nothing else helps. Self-exclusion belongs in your casino account here, because this market keeps no national register to join. Set it in your profile and let the Gambling Helpline Aotearoa carry the next step, free of charge and around the clock, for you or a relative.

A hard week

Where do I find help?

Cost is never the reason to wait, and nothing you say leaves the room.

Gambling Helpline Aotearoa
Ring the helpline for a calm talk about your play or a family member's, day or night, with no name required. Trained staff listen, keep it confidential and suggest local options. 0800 654 655 gamblinghelpline.co.nz
Problem Gambling Foundation
Book free counselling through this foundation, with peer and cultural support across eighteen clinics nationwide. Freephone, text or visit on weekdays, and relatives are welcome to come along. pgf.nz
Safer Gambling Aotearoa
Read the Health New Zealand pages for signs of harm, practical tips and a finder that points to support in your region. The site serves players and the people who worry about them. safergambling.org.nz

A picture of calmer play

Catching the shift early keeps the choice in your hands. Set your deposit limit before the next session, then take a cooling-off period if the pull keeps growing. Neither step is a verdict on you; both simply put the brakes where you want them.

Look for these in your own week, not in anyone else's.

  • Chasing a loss into the next session
  • Spending money set aside for bills
  • Hiding how often you log in
  • Playing longer than you said you would
  • Borrowing to keep the account topped up
  • Snapping at people who interrupt play
  • Promising to stop, then reopening the site
Protection that answers back

Asked after a night that got away

You will know which support fits a relative, an age check, a limit and a locked period.

My brother plays more than he can afford. Can anyone advise me?+
Yes. Gambling Helpline Aotearoa speaks with relatives as well as players, free on 0800 654 655 around the clock, and you can free text 8006. Problem Gambling Foundation also offers family counselling through 18 clinics.
Why do you check age before the account opens?+
Because play here begins at 18+, and the account cannot open until that is confirmed in our checks. It applies to everyone who registers, with no exceptions and no shortcuts.
Can I lift a self-exclusion before its end date?+
No. Choose the period you want and it stays in place for that whole time, with no early return. Pick the length with that in mind, and let a cooling-off period cover a shorter break instead.
Where do I change a limit I set last month?+
Change it in the same part of your account where you first set it, under the limits section. Save the new figure there and it replaces the old one.
Do limits work the same on my mobile browser?+
Yes. Open the account section in the mobile version and you will find the same limit controls as on a desktop. The figure you save applies to every device you sign in on.

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