Where payouts start

Your documents are waiting at Rubyslots Casino

Licence rules mean every player proves who they are, and our team usually finishes the review inside 61 hours.

Start my check

Operating under license ALSI-575998 issued by Anjouan Offshore Finance Authority, with independent audits by SIQ and QUINEL

Quick view

You are one check away from a payout

Rubyslots Casino keeps the rules here plain, so nothing about the check surprises you.

Who checks

Rubyslots Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-575998

How long

61 hours

When it is mandatory

At the latest before the first withdrawal

Where to send questions

[email protected]

Minimum age checked

18+

Getting it right first time

Complete your documents in the right order

Here is the order that keeps a review from stalling and sending you back to the start.

The missing paper

Look in your account area for the section that holds your identity papers, and note which of the three documents is still missing before you begin.

Keep all four corners

Send a clear colour photo or scan of your proof of identity, with all four corners inside the frame and no glare across the face.

Your name on the method

Show the payment method you used in your own name; a card screenshot or a wallet page with your name visible is what the reviewer needs.

The 61-hour window

Once everything is in, a reviewer takes up to 61 hours; keep the confirmation and use [email protected] if the wait runs longer.

Three papers

Papers that prove who and where you are

This block tells you exactly which copy goes with which requirement, so each file lands right.

Proof of identity

ConfirmsYour name, face and date of birth

Must showFull photo page, unedited, in date

Proof of address

ConfirmsWhere you live now

Must showYour name and address, dated recently

Payment method confirmation

ConfirmsThe method is yours

Must showYour name on the card or wallet

Sent once, sent right

Screenshot instead of a photo. A screenshot loses the fine print, the security marks and the edges, so our team cannot confirm the page is genuine or complete. Photograph the paper document itself in good light Keep the full page inside the frame

Out of date, out of luck. An identity paper past the renewal date tells us nothing about who you are today, so it has to be refused even if it was fine before. Renew first, then photograph the new paper Send the current version, front and back

Send a more recent bill. Address papers usually carry a validity window, and one that has gone stale no longer shows where you live now. Use a bill from the last few months Send the page showing your full name and address

Answered in a few lines

Rubyslots Casino holds licence ALSI-575998 from the Anjouan Offshore Finance Authority, and that licence obliges us to understand where player money originates. The request is a routine anti-money-laundering step applied to many accounts, never a suggestion that you have done anything wrong.

Depending on your situation, we may ask for one or more of the following:

Recent bank statements
Payslips or an employment letter
A letter from your employer
Proof of a pension or benefit
Sale or inheritance paperwork

Before your payout

Knowing when we ask

You land here when a payout stalls or an email asks for papers, and this block names the other moments too.

Your first payout

Withdrawing for the first time is the point where the licence says your verification must be complete, so we ask for the three papers then. Nothing else is needed unless the amount looks unusual.

Confirmation at sign-up

Because the minimum age here is 18, we occasionally confirm the date of birth on your identity paper before play continues. It is a short check, and the same paper answers it.

Raising your ceiling

A higher deposit ceiling changes how much money passes through your account, so we confirm identity before applying it.

Which method is this?

A card or wallet that we have not seen on your account needs its holder name matched to your identity paper. Send the confirmation from that provider and we link it up.

Your quick answers

Send your papers once, then relax

Rubyslots Casino keeps the answers short so nothing about the check stays mysterious.

Do you need my documents before my first withdrawal?+

Yes. The licence means your account has to be checked no later than that point. Registration or your first deposit can bring the request forward, so the papers may be asked for sooner than you expect.

How long does verification take at Rubyslots Casino?+

Our own target is 61 hours from the moment a complete set of papers reaches us. Clear copies usually move through more quickly than that. Anything blurred or mismatched makes the team come back to you and the clock starts again.

Is my ID really safe when I send it to you?+

Documents travel over 256-bit TLS encryption and are used for the check alone. Only the staff who run verification and AML work see them. Write to [email protected] if you want to know what we hold about you.

Can I take a photo of my passport with my phone?+

Yes, a phone picture is fine as long as the whole page is in frame. Lay the document flat in good light, keep the four corners visible and avoid glare from a lamp or window. Screenshots and cropped shots get rejected.

Which regulator licenses Rubyslots Casino?+

The Anjouan Offshore Finance Authority licenses the operator, Rubyslots Casino LLC, under number ALSI-575998. That licence is why identity and AML checks are part of opening an account here. Company number 950924 sits on the same register.